Terms & Conditions
Each Plan (Red Plan, Blue Plan, and Pink Plan), contain respective agreements, bound by the carrier:
Additionally, you agree:
-Not to resell the service.
-Not to conduct any illegal activities on the service.
-Service is prepaid, and as such, no refunds on the service.
Subscription service begins as soon as your product or SIM card is delivered. In other words, this is when your service begins, not the date in which you purchased the plan. If you'd like to cancel your subscription, you may do so by either cancelling the automatic payment via PayPal, or from the original link supplied to you when you first signed up on our website. You may search your email for "subscription activated from EZ Mobile Data" without the quotes to find this email. Follow the link to cancel the subscription. It is you responsibility to cancel the service when you no longer need it. If you cancelled the service and we provided a device free of charge, you must return the device in working condition. Failure to do so will result in a nonrefundable device charge.
All of our plans are subject to cancellation for violation of the intended usage policy or the misuse policy of the network carrier. Service can be cancelled without notice. Violations of misuse policy include but are not limited to, plan sharing or using our plans to provide Internet for multiple residences, telemetry / IoT usage, P2P sharing, etc.. Excessive gross data consumption relative to typical usage on our plans, large amounts of data consumption over short periods, conducting illegal activities or downloading illegal content. Service begins on the date that your device or SIM card is delivered.
Each carrier has the right to change their plan for any reason, which may affect you. If this were to occur, you will be given a prorated refunds for the remaining days of service and find you an alternative plan at no cost to you. Because we aren't the carriers, we also have no ability to fix or upgrade any tower. Service speeds are not guaranteed, are not guaranteed to work everywhere, and work exactly like a typical plan you would sign up for. Because of these reasons, we don't offer any contracts on the service.
Mobile and Email Retention Policy
As a company, we primarily work through our ticketing system. Since our ticketing system is integrated with our service, this allows us to streamline activations, cancellations, and troubleshooting without the need to wait. We use your emails to resolve your requests as soon as possible, along with anything else we offered you during your tenure with us. Therefore, we retain your emails between us indefinitely for customer service purposes only. We do not sell your email or sign you up for anything.
Our general customer support phone number is listed on our website. You may call or text that phone number for support. We retain any text message from you for a period of one (1) year. After that, it is deleted permanently from our system. Our text messaging is strictly for informational and technical support only. We will not send you any promotional offerings within a text message. All orders must be submitted online on our website.
Privacy, Safety, and Legal Information
We value your privacy and secure your basic information. We only retain the name on your PayPal (or guest checkout), your email, text messages (for up to a year), and payment records from PayPal or Shopify. We do not keep anything else from you. This information is stored offline, to a encrypted (Veracrpt) drive. We do not see your credit card number or funding type. PayPal retains your payment information for up to 5 years (by law).
We do not share your information with anyone, ever. If we ever receive a legal notice, such as a subpoena, regarding your use of the service, or a request on information about you, in the interest of transparency, we will provide you the relevant information on what is being requested of you.
Wholesale Inquiries
We are able to provide in bulk! Please contact us via our contact us page to inquire!